Frequently Asked Questions
Everything you need to know about our sacred Rudraksha collection and services.
Are your Rudraksha beads authentic and lab-certified?
Yes, every Rudraksha bead at Himalaya Rudraksha Anusandhan Kendra is 100% natural and authentic. We provide an X-ray lab certificate with our premium collection to ensure the internal seeds match the external mukhi.
How long does domestic and international shipping take?
Domestic orders within India typically arrive in 3-5 business days. International shipping generally takes 7-14 business days depending on the destination and customs clearance processes.
Can I customize my Rudraksha mala or bracelet?
Absolutely. We offer customized stringing services in silk thread, silver, or gold capping. You can contact our experts to design a combination based on your specific astrological requirements.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging. Please note that personalized or energized items (Prana Pratistha) may have specific conditions for returns.
How should I maintain and clean my Rudraksha jewelry?
To maintain its longevity, clean your beads periodically with a soft brush and lukewarm water. You may apply a small amount of sandalwood or olive oil to keep the beads hydrated and prevent cracking.
Do you offer consultation for choosing the right Mukhi?
Yes, we provide free initial consultations based on your birth chart and specific life goals to help you select the most beneficial Rudraksha beads for your spiritual journey.